Reviews ( 755 )
Great customer service! We were without air for over a week waiting on our home warranty company who was giving us the run around. Out of frustration I called OPACHS, they come out the same day diagnosed and showed me another problem the first company missed, and gave me quote to replace whole system. The quote was fair from the beginning however just moving into a new home we didn't have the funds to purchase a new system. I was going to just wait on the home warranty company to solve the issue. I got a phone call from Mr Pruitt the next day explaining to me what was all included in the quote, the 10 year warranty and the great price I was getting. I explain to him that I understand and that I just did not have the funds. Mr Pruitt invited me to go to his website to fill out a credit app for financing which I was approved. This was all on the Thursday before Labor Day weekend. The financing wasn't approved til Friday morning. I contacted Mr Pruitt Friday and was told the earliest that they could get to me would be Tuesday, the day after Labor Day, I guess feeling my disappointment of going 2 weeks without air, later on that evening I got a call saying they can do the install that day. They arrived at my home at the end of the work day I felt bad because I knew that I was not on the schedule for that day and it was only one tech. About half an hour later 2 more techs arrive and I felt better for the original tech. Not too long after that 2 more techs showed up and as a team they were able to replace my whole ac system before night fall. I really appreciate the professionalism, the promptness, and courtesy of OPACHS. I would highly recommend them and use them for all my future heating and air needs.
The technicians were very professional and did a great job. The cost was very reasonable and would recommend Opachs without hesitation.
This company is truly great! Very professional and knowledgeable. Not only was my AC diagnosed but also parts ordered (I have a very old system) and repaired in remarkable time. I will be using OPACHs in the future and I highly recommend them as well!
outstanding eval on Lydell Northington & Robert Wood. They were polite, courteous & explained everything in detail. - Syretta Johnson
I highly recommend there services completely satisfied and the price was competitive. Totally professional I will use there services on my other properties
OMG! The absolute best service we have ever received! I totally recommend this company and their service technicians. Completely professional, clean, and absolutely life savers. If you ever need hvac service, these are the only ones we will ever call.
I like O'Pach's A/C and Heating Services, because of the honest and professional services they have provided to me. I interviewed five (5) AC and heating service companys (including O'Pachs), and O'pach's offered the best value for my money. They replaced an evaporial coil, and my AC system has worked well ever since they installed that coil. I'd have them work on my heating system, too, if I needed service on that system. Thank's Opach's!
My first experience with OPACHS A/C & HTG Services was very professional and courteous. The first person I spoke with was Ms. Jasmane, and she immediately took care of my request on a late Friday evening. On Saturday, the technician Mr. Lydell showed up on time for the appointment. The impressive part was they came back on a Sunday to take care of an unforeseen problem that developed with my A/C unit later. With my knowledge of how the A/C unit works, that problem wasn't their problem. Wow, showing up on a Sunday, priceless and that should tell anyone the ultimate level of customer service at OPACHS. Also, thanks to Ms. Phiandrea for the timely response and getting the ball rolling on a Sunday and the the technician Mr. Lydell for his knowledgeable skills. Kudos to the OPACHS Team.
OPACH A/C & Heating is a top-notch company, and I highly recommend using them. Great customer service, polite and efficient technicians. We have been totally pleased with the service . Thank you!
Once again, OPACHS was available the same day and met me at my house for a minor AC repair. Less than an hour and reasonably priced. I've used them for several years on full install jobs and repairs at 2 locations because of their commitment to service and professionalism.
I called Opachs A/C & Heating, they came out promptly to service my hot water heater. Oscar was very knowledgeable and professional. I would highly recommend this company.
I was give an appointment to have my air condition unit looked at between 11- 12 am. The technician showed up within the sheduled time frame. His name was A.C. Cunningham. He was the ultimate professional. He explained the possible options that I had available to repair my unit. He very knowledgeable of his work. I appreciate the outstanding service. I would definitely recommend Opachs to my friends.
Quality, professional, COVID appropriate service!
Elvin Tate
Patrick Sean Dickerson
Yvonne Hull
T Herman
brenda marshall
Barbara Jones
Robert Williams
AC Warfield
Great service!! Worked remotely on rental property. Seamless process; was kept informed throughout the installation/replacement until completed. Would recommend without a doubt!